Online Payments to Mary Jane Creations  - FREE POSTAGE  UK and Scotland Sales Only

If ordering from outside the UK please contact us before placing your order

 

TERMS AND CONDITIONS

Buying jewellery from my website is both safe and secure. All online payments are through Paypal and card sales.  Members of PERK Scheme - Destination Basingstoke, please contact me before purchases are made so as your discount can be arranged.

Jewellery comes in organza bag or pretty packaging and packaged in padded envelope, with company address details, posted using Royal Mail (over £10, signature required).

Gift boxes available at small additional cost. Unless an item is being individually created for you, or has to be re-created due being out of stock, your item should reach you within 7 days.

However we do our best to send jewellery as soon as we can. If in the unlikely event you are not satisfied with your purchase please contact us within 7 days of receipt to obtain a Return Reference Code and we will be happy to arrange a refund or replacement. Items for return must have our Return Reference Code and be in an "as purchased" condition.

Sorry, but for hygiene reasons we cannot accept return of earrings unless faulty. As our items are individually created, they can not necessarily be repeated.

Safety Note: Whilst every care is taken in making my jewelley and charms they are not suitable for children under 3 years of age, due to the size of the components. 

Please note that postage is only FREE for UK and Scotland destinations. Other areas please ask for quote as there will be postal costs. 

If you have any questions or queries, please do not hesitate to contact me, using the online form, email or contact by phone 01256 473 970  (answerphone at non studio times)  Mobile 07815 637 406 at other times.

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